Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Satvaksha app, and explains your privacy rights and how the law protects you.

By using the Satvaksha application, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

• Account means a unique account created for You.
• Application refers to Satvaksha.
• Company refers to Vande Krishnam Group, Hindaun City.
• Country refers to Rajasthan, India.
• Personal Data means information relating to an identifiable individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

• Name
• Email address
• Phone number
• Delivery address

Location Data

With your consent, we may collect precise or approximate location data to:

• Check delivery availability in your area
• Show nearby stores and services
• Estimate delivery time accurately

Location access is optional and requested only after user action. The app remains usable even if location permission is denied.

Use of Your Personal Data

• To provide and operate our services
• To manage accounts and orders
• To communicate via SMS, email, or notifications
• To improve app performance and reliability

Payments

Payments made through the Satvaksha app are processed securely by third-party payment gateways such as Razorpay. Satvaksha does not store or process your card, UPI, or wallet details directly.

Retention & Security

We retain personal data only as long as necessary for operational, legal, and regulatory purposes.

Delete Your Personal Data

You have the right to request deletion of your account and personal data at any time. Requests can be made from within the app or by contacting us via email. Upon verification, your data will be deleted within 3 days, except where retention is required by law.

Other Policies

We do not knowingly collect data from children under the age of 13.

This Privacy Policy may be updated periodically. Changes are effective once posted on this page.